New Study: App-Based Delivery Provided Billions in Revenue, Protecting Merchants throughout pandemic

A new study conducted by UC Riverside found that app-based services were an economic lifeline for restaurants, grocers and merchants during the height of the pandemic. From the third quarter of 2019 to the third quarter of 2021, the number of grocers and restaurants using these platforms nearly doubled to 151,311 across California, and merchant revenues on the platforms tripled. From the third quarter of 2019 to the third quarter of 2021, restaurants and merchants earned $19 billion. To conduct the analysis, UC Riverside researchers from the Center for Economic Forecasting and Development used anonymized data provided by DoorDash, Instacart and Uber Eats.

Read the full study here.