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Supporting Older Americans

Flex member companies are committed to supporting older Americans, providing them with opportunities to earn and ensuring they have access to the goods and services they need and want to age with independence and dignity.


Earning and Aging Well

App-based work empowers older Americans with opportunities to earn income on their own terms—with the added flexibility to support family needs, meet new people, and thrive. 

Read Our Report

Read about the commitments our member companies are making toward older Americans:

Eleven percent of Dashers are over 55 years of age, the vast majority of whom are retired. DoorDash is proud to connect millions of consumers with meals, groceries, and other essentials in their neighborhood. Read More.

Shipt partnered with Wellcare, a wholly-owned subsidiary of Centene Corporation to help address the increase in food insecurity for seniors during the pandemic. The partnership gives Medicare Advantage members safe and convenient access to groceries and everyday essentials through same-day home delivery, helping seniors avoid unnecessary trips to the store that could expose them to the novel coronavirus. Read More.

Instacart offers a Senior Support Service for customers over age 60. The platform has a dedicated team of agents who specialize in setting up accounts and placing orders for customers who may need additional assistance. Read More.

In April 2020, following the initial outbreak of COVID-19, Grubhub launched GrubWith24, a partnership with 24 Hour Home Care to connect isolated seniors with on-demand food delivery. The partnership allows seniors to order food via Grubhub by calling 24 Hour Home Care directly rather than using the smartphone app or website, so they can speak with a team member who supports them with ordering. Read More.

Throughout the COVID-19 crisis, Lyft’s partnerships helped get seniors through this challenging time. Lyft worked with the National Council on Aging to provide seniors access to essential rides for vaccine appointments, medical, pharmacy, grocery trips, or for caregivers to make deliveries. Read More.

For Eats customers, Uber supported vulnerable populations during the pandemic by expanding Uber Eats ordering services and launched 1-833-USE-UBER to facilitate delivery supporting older adults. Uber Health is also used by many partners and clients to provide support services for older Americans, including getting transportation to and from care appointments, as well as fighting social isolation and more. Read More.

The average age of CareDrivers on the HopSkipDrive platform is 47. CareDrivers work with populations, including older Americans, that require extra care. As such, they are required to have five years of caregiving experience. Many older adults find the HopSkipDrive platform a safe and flexible way to earn extra income and give back to their communities. Read More.

“I am a 70-year-old Navy veteran and I’ve been driving on rideshare apps for six years. I enjoy the fact that I am making money without having any boss or schedule. It gives me the flexibilty that I deserve in this chapter of my life.”

Roy H, Texas, earning with Lyft and Uber