Flex Statement | Senate Confirms Keith Sonderling as Labor Secretary
The following statement is for attribution to Flex CEO Kristin Sharp: “Flex congratulates Keith Sonderling on his confirmation as U.S. Secretary of Labor. Secretary Sonderling brings deep experience and a strong understanding of the evolving nature of work, including the important role independent and flexible work plays in today’s economy. We look forward to continuing […]
New Study Finds that App-Based Platform Economy Supported $414 Billion in U.S. Economic Activity in 2025 – a Doubling Since 2022
Updated research shows Flex members facilitated 6.3 billion rideshare and delivery orders completed by 9.4 million drivers and couriers last year WASHINGTON, D.C. — The app-based platform industry supported $414 billion in U.S. economic activity in 2025, according to a study commissioned by Flex, the trade association representing the leading app-based platforms. Last year, 9.4 […]
New Report: App-Based Work Reinforces Social Safety Net by Cushioning Income Shocks and Reducing Reliance on Government Assistance
A New Report from Pragmatic Policy Group Analyzes How App-Based Work Provides Accessible and Flexible Earning Opportunities, Saving Taxpayers over $10 Billion Over Next Decade WASHINGTON, D.C. — The Flex Association today released, “Gigs That Give: How App-Based Platforms Strengthen the Labor Market,” a new report conducted by Pragmatic Policy Group, an independent economic research […]
Flex Statement | Subcommittee on Crime and Counterterrorism Hearing, “Your Data, Their Profit: The Consumer Cost of AI Surveillance Pricing”
The following statement is for attribution to Flex CEO Kristin Sharp: “Policymakers, as well as consumers and media members, are understandably concerned about the use of AI-powered algorithms to adjust prices based on consumers’ personal data. I want to be clear that Flex member companies do not engage in surveillance pricing.” “Our member companies clearly […]
New Morning Consult Data Finds that App-Based Economy Reaches Record Size, Retains Broad Worker and Consumer Support
Morning Consult data shows platform workforce has grown to nearly three in ten U.S. adults, with independent contractor status holding durable, bipartisan support WASHINGTON, D.C. — The Flex Association today released new national and state-level survey data, conducted by Morning Consult, showing that the app-based economy has grown larger, is more broadly distributed, and enjoys […]
New Flex/Harris Poll Finds that Consumers Understand the Reasons for Delivery Fees
A new Harris Poll commissioned by Flex finds that more Americans continue to rate app-based delivery fees as reasonable fees compared to other fees in the consumer landscape. At the same time, consumers rank delivery fee regulation dead last among their priorities for Congressional action. The results, which refresh data first collected by Harris and […]
New Morning Consult Survey Reveals No Tax on Tips is Generating Significant Savings for App-Based Workers
A new survey from the Flex Association, conducted in partnership with Morning Consult, found that 69 percent of app-based rideshare and delivery drivers saw savings on their taxes when they claimed the No Tax on Tips provision, with 42 percent of respondents reporting significant savings. “This survey confirms what app-based drivers and couriers already know […]
Flex CEO Kristin Sharp Testifies Before House Small Business Committee on Essential Role of App-Based Platforms
Today, Flex Association CEO Kristin Sharp testified before the House Small Business Committee on the essential role app-based platforms play in supporting small businesses and providing flexible, on-demand income for millions of Americans. “Small businesses are the backbone of the American economy,” said Sharp. “And app-based platforms have become one of the most powerful tools […]
Flex Releases New Report on How App-Based Platforms Empower Entrepreneurs and Expand Access to Education
The final report in Flex’s “Scaling for Good” series, this issue brief examines how platforms provide business owners and students with the tools they need to thrive. WASHINGTON — The Flex Association released a new issue brief today, “Scaling for Good: How App-Based Platforms Empower Entrepreneurship and Advance the Workforce of Tomorrow.” As a major […]
Seattle’s PayUp Ordinance Cost Local Businesses Over $17 Million Over Three-Month Period, According to New Flex Study

Independent study finds that Seattle’s delivery pay ordinance costs workers, consumers, and local businesses. WASHINGTON – Total delivery orders fell a full 25 percent over a 13-week period following the implementation of the City of Seattle’s App-Based Worker Minimum Payment Ordinance, costing local businesses $17.6 million, according to a new study from Flex, the trade […]